These Terms and Conditions ("Terms") govern the use of the website operated under the brand Global Talent Connect and any related online platforms, including our shop and client areas (together, the "Website"). They also govern the provision of our recruitment, visa assistance, document support, relocation, and related advisory services (collectively, the "Services").
By accessing or using the Website, creating an account, submitting an inquiry, booking a paid service, or entering into a recruitment or service agreement with us, you confirm that you have read, understood, and accepted these Terms. If you do not agree with these Terms, you must not use the Website or our e-commerce offerings.
Additional written agreements (for example, recruitment framework agreements for employers, or individual service contracts) may apply to specific Services. In case of conflict, the provisions of such signed agreements prevail over these general Terms to the extent of the inconsistency.
These Terms apply to both individual candidates (consumers/B2C) and business clients such as employers, agencies, or other organizations (B2B), unless expressly stated otherwise.
For the purposes of these Terms:
- "Global Talent Connect", "we", "us", "our" refers to the legal entity operating the Website and providing the Services, as identified in the Imprint.
- "Candidate" means any natural person using the Website or Services with the intention of finding employment, training, or other professional opportunities, or obtaining visa and relocation support.
- "Employer" means any company, organization, or other business client using the Website or Services to source, recruit, or support candidates.
- "Client" means any Candidate or Employer, or any other party, who purchases, books, or otherwise uses our paid Services (online or offline).
- "E-commerce Services" means services made available for online purchase via our Website or shop (for example, consultations, document checks, premium packages, or employer service bundles).
- "Contract" means the legally binding agreement between you and Global Talent Connect formed when you accept these Terms and/or enter into a specific service or recruitment agreement with us.
- "Consumer" or "B2C client" means a natural person acting for purposes which are outside their trade, business, craft, or profession.
- "Business client" or "B2B client" means any person or entity acting for purposes relating to their trade, business, craft, or profession.
Global Talent Connect offers recruitment, job placement, visa and immigration support, documentation and legal-related assistance (without providing legal representation), relocation and onboarding guidance, and related advisory and support services to Candidates and Employers, as more fully described on our Website.
Specific services may include, among others, initial consultations, profile and document checks, job search assistance, matching and introductions between Candidates and Employers, interview preparation, coordination of visa and work permit applications, document preparation support, and relocation advice.
Unless expressly agreed otherwise in writing, our role is that of an intermediary and service provider. We do not employ Candidates ourselves, we are not a law firm, and we do not act as an immigration authority, consulate, or embassy.
The exact scope, duration, deliverables, and pricing of individual Services are defined in the relevant service description on the Website, in our shop, in order confirmations, and/or in any additional written agreements concluded with you.
You may use the Website only in accordance with applicable law and these Terms. You must not misuse the Website, attempt to interfere with its security or proper functioning, or use it in a way that infringes the rights of others.
Where account creation or login areas are provided, you must keep your access data confidential and not share your login with third parties. You are responsible for all activities carried out under your account, unless you can demonstrate that the misuse occurred without your fault.
You agree that all information you provide to us (for example, in profiles, CVs, job descriptions, orders, or forms) is accurate, complete, and not misleading. You will promptly update such information if it changes.
You must not upload or transmit any unlawful, defamatory, discriminatory, hateful, obscene, infringing, or otherwise inappropriate content, nor any malware or harmful code. We may, at our discretion, remove content, suspend accounts, or restrict access where we reasonably believe that you are in breach of these Terms or applicable law.
We may modify, suspend, or discontinue parts of the Website or specific features at any time, provided that this does not unreasonably affect ongoing paid Contracts or mandatory consumer rights.
Prices for E-commerce Services are shown on the Website or in our shop and are generally stated inclusive of applicable VAT for Consumers and exclusive of VAT for Business clients, unless indicated otherwise. For customized B2B Services, pricing is agreed individually in writing.
Unless otherwise specified, fees for E-commerce Services are due in full at the time of booking and must be paid using the payment methods offered on the Website. We may use third-party payment service providers and are not responsible for their technical availability.
A Contract for an E-commerce Service is formed when you complete the order process and we confirm your order (for example, by email or on-screen confirmation). We are not obliged to accept every order and may refuse orders for justified reasons (for example, risk of misuse, legal restrictions, or lack of capacity).
Where mandatory consumer rights such as statutory withdrawal rights apply, these will be described separately during the order process and in any confirmation email. Such mandatory rights remain unaffected by these Terms.
We may offer rescheduling or cancellation options for certain Services as a gesture of goodwill or as part of a specific product description. Any such options, and any applicable fees or deductions, will be described in the relevant service description or agreement. Unless expressly stated, there is no general right to free cancellation once a Service has been confirmed and preparation work has started.
If you fail to attend a booked consultation or do not provide required information or documents within a reasonable time, we may treat the Service as performed or partially performed and may not be obliged to offer a refund. For B2B Services, statutory rules on set-off, retention, and late payment interest apply unless otherwise agreed.
Global Talent Connect supports Candidates and Employers throughout recruitment and immigration processes, but we cannot and do not guarantee any specific outcome.
- No guarantee of employment: We do not guarantee that any Candidate will receive a job offer, employment contract, or specific salary or working conditions. Final hiring decisions are made solely by Employers.
- No guarantee of visa, residence permit, or governmental decision: We assist with documentation and coordination, but immigration and other public authorities make their decisions independently. We cannot influence or guarantee the issuance, scope, or timing of any visa, residence permit, work authorization, or recognition decision.
- No guarantee regarding processing times: While we may provide indicative timelines based on experience (including for fast-track procedures such as § 81a AufenthG), actual processing times depend on authorities, quotas, and other factors beyond our control.
Any information we provide about job opportunities, visa options, or likely outcomes is for guidance only and does not constitute a binding promise, warranty, or assurance.
Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is not permitted by mandatory law, for example in cases of intent, gross negligence, injury to life, body, or health, or under applicable product liability rules.
Subject to the foregoing, and to the extent permitted by law, our liability for slightly negligent breaches of material contractual obligations shall be limited to typical, foreseeable damages. We are not liable for slightly negligent breaches of non-material contractual obligations.
We are not liable for decisions or actions taken by Employers, authorities, or other third parties, including but not limited to hiring decisions, visa or residence permit decisions, recognition of qualifications, or changes in immigration law or practice.
To the extent permitted by law, we exclude liability for lost profits, loss of opportunity, indirect or consequential damages, and purely financial losses, especially in B2B relationships.
You agree to indemnify and hold harmless Global Talent Connect from and against any claims, damages, losses, or costs (including reasonable legal fees) arising out of or in connection with (i) your breach of these Terms or of applicable law, (ii) inaccurate or incomplete information or documents you provide, or (iii) your misuse of the Website or Services, except where you are not responsible under applicable mandatory law.
The Website, its content, structure, design, text, graphics, logos, images, and underlying software are protected by copyright, trademark, and other intellectual property laws. All rights are reserved by Global Talent Connect or its licensors.
We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Website for your own personal (for Consumers) or internal business (for Business clients) purposes in accordance with these Terms.
You must not copy, reproduce, modify, distribute, publicly display, or create derivative works from any part of the Website or its content, except where this is permitted by mandatory law (for example, private copies) or where we have given you our prior written consent.
Where we provide you with documents, templates, or materials as part of a Service (for example, CV templates or guidance documents), you may use them only for your own purposes and may not resell, publish, or commercially exploit them without our explicit written permission.
Unless mandatory law provides otherwise, these Terms and any Contracts between you and Global Talent Connect are governed by the laws of the Federal Republic of Germany, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods (CISG).
If you are a merchant, a legal entity under public law, or a special fund under public law, or if you have no general place of jurisdiction in Germany, the exclusive place of jurisdiction for all disputes arising out of or in connection with these Terms and our Services shall be the courts at our registered seat, without prejudice to any mandatory jurisdiction rules.
For Consumers, the applicable statutory rules on jurisdiction and mandatory consumer protection law apply. In addition, Consumers may have access to alternative dispute resolution mechanisms as described in our Imprint or on relevant EU or national platforms.
We may amend these Terms from time to time, for example to reflect changes in law, our business model, or our Services. Updated Terms will be published on the Website with the date of the last update. Material changes that affect existing Contracts will only apply to you if you expressly agree to them, or where we are legally permitted to apply them subject to appropriate notice and your right of objection.